Coffret Toscane Destin des Anges Gift Set

Dear Laura,Thank you for sharing your feedback; I truly appreciate the time you took to communicate your experience with us. I would like to clarify a few important points regarding your order:1.We shipped the 'Toscane Destin des Anges' box today, April 22, 2025, and it is expected to arrive at your location tomorrow morning. The tracking number for your shipment with Royal Mail is MZ321828060GE. This is the third package we have sent you, and we hope you'll enjoy it.2.As you may know, there was a bank holiday in England, which caused all courier services to halt during this period. We sincerely apologize for any inconvenience this may have caused, but we acted as quickly as we could once normal operations resumed.3.Regarding the oil, I previously sent an email clarifying that we would be sending only the 15 ml oil, and we did not receive any objection from you at that time. We understand the importance of clear communication.4.I would also like to remind you that you purchased two sets at a total price of £286, in addition to receiving a complimentary 15 ml Jewel Oil and a 20 ml perfume sample. Furthermore, shipping costs have been incurred for all four packages sent to you.We are genuinely sorry to learn of the misunderstanding, but please know that we are doing our utmost to ensure your satisfaction, despite circumstances beyond our control. We view a one-star rating as a response borne out of frustration, which may not fully reflect the efforts we've made to resolve your issue.Our goal is to ensure your satisfaction, and we hope to regain your trust through improving our services. If you have any further comments or questions, please do not hesitate to reach out, and we will be more than happy to assist you
.Best regards
The5thscent.co.uk

Dear Laura,Thank you for sharing your feedback; I truly appreciate the time you took to communicate your experience with us. I would like to clarify a few important points regarding your order:1.We shipped the 'Toscane Destin des Anges' box today, April 22, 2025, and it is expected to arrive at your location tomorrow morning. The tracking number for your shipment with Royal Mail is MZ321828060GE. This is the third package we have sent you, and we hope you'll enjoy it.2.As you may know, there was a bank holiday in England, which caused all courier services to halt during this period. We sincerely apologize for any inconvenience this may have caused, but we acted as quickly as we could once normal operations resumed.3.Regarding the oil, I previously sent an email clarifying that we would be sending only the 15 ml oil, and we did not receive any objection from you at that time. We understand the importance of clear communication.4.I would also like to remind you that you purchased two sets at a total price of £286, in addition to receiving a complimentary 15 ml Jewel Oil and a 20 ml perfume sample. Furthermore, shipping costs have been incurred for all four packages sent to you.We are genuinely sorry to learn of the misunderstanding, but please know that we are doing our utmost to ensure your satisfaction, despite circumstances beyond our control. We view a one-star rating as a response borne out of frustration, which may not fully reflect the efforts we've made to resolve your issue.Our goal is to ensure your satisfaction, and we hope to regain your trust through improving our services. If you have any further comments or questions, please do not hesitate to reach out, and we will be more than happy to assist you
.Best regards
The5thscent.co.uk